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Products which are defective due to defects in manufacturing and/or workmanship may be exchanged for another copy of the same item for 30 days from the date of purchase. You are responsible for returning defective merchandise to us. We will ship replacement items to you at no additional cost.

Games in their original condition may be returned within 30 days for a refund of the purchase price (shipping fees are non-refundable).

Due to the nature of video games, we are unable to offer refunds on new merchandise which has been opened (factory shrink-wrap removed).

Consoles and accessories with all original packaging may be returned for a refund of the purchase price (minus a 20% restocking fee).

To return an item you have purchased, please contact us to receive an RMA number to authorize the return.